About In-Workforce
Your Partners in Growth, helping organisations optimise workforce operations and improve organisational performance.
In‑Workforce was born from a simple belief: that workforce technology should work for people, not the other way around. Founded by Mark Dawson and Louise Brake, the company began as a specialist consultancy rooted in decades of hands on delivery across workforce operations.
From those early foundations, In-Workforce has grown into a global consultancy with a team of platform experts, project leaders and industry professionals spanning multiple sectors and geographies. Together, we bring over 125 years of real world knowledge to every engagement.
Today, we help organisations of all sizes transform their workforce operations, from strategic advisory and implementation through to managed services and bespoke engineering. Our approach remains the same as it was on day one: put people first, deliver with integrity and build solutions that last.
Independent workforce operations specialists,this is who we are.
In-Workforce supports organisations across industries including Healthcare, Logistics & Distribution, Hospitality, Manufacturing, Public Sector and Retail, through two complementary offerings: expert Solutions and proven Products.
Our Solutions span Advisory, Implementation, Migration, Professional and Managed Services, while our Products, In‑Time and In‑Sights®, give leaders the accuracy, visibility and decision‑ready data they need. People first, platform smart.
Our Vision
To be the trusted partner of choice for organisations transforming their workforce operations.
We envision a world where technology serves people, where every system, process and platform empowers individuals, strengthens teams and drives meaningful, lasting change.
Our Mission
To empower organisations through exceptional workforce operations delivery.
We help businesses optimise operations, elevate the employee experience and unlock the full value of their systems, combining deep expertise with a genuine commitment to the people behind every project.
The principles behindeverything we do.
People First. Always.
Every solution we deliver begins and ends with people. We design with empathy, implement with care and measure success by how well people are supported, engaged and empowered to thrive.
Integrity in Every Interaction.
We say what we mean and do what we say. Honesty, transparency and accountability are the foundations of every relationship we build with clients, partners and each other.
Focused on What Works.
We do not chase trends, we deliver results. Every recommendation is grounded in real-world insight and practical experience, ensuring solutions that are proven, pragmatic and built to last.
Partners in Progress.
We are not just here for go-live. From initial strategy through long-term optimisation, we stay embedded in your journey and committed to your ongoing success.

Company eBrochure
Want a complete overview of who we are and what we do?
Download our eBrochure for a detailed look at our services, expertise and approach.
Download eBrochure









Let us talk about your workforce,ready to work together?
Discover how In-Workforce can help your organisation achieve lasting workforce success.
Contact Us